The Polycom 8002 is a brand new entry-level Wi-Fi handset designed to fit into SIP-based IP telephony systems. In evaluating the Polycom 8002, Polycom is marketing it to small businesses where there may already be an existing wireless network (WLAN) infrastructure and cordless mobile IP telephony is desired. 

By using Wi-Fi cordless handsets, a business can address their requirements of providing access to staff, regardless of their location or activity. Properly-designed products can also reduce management overhead and maintain a common configuration and provisioning strategy that can be handled by existing IT or telecom staff.

The handset's case is rugged ABS plastic and should survive being dropped better than most consumer cordless handsets. The buttons are rubberized and have a solid feel. In fact, the buttons are nearly flush with the case and require a firm push to accept a key press.

The monochrome LCD display is backlit and has good contrast. The phone's menus are clearly presented and easily understood on the LCD. The phone has three settings for microphone sensitivity in order to compensate for the potential of background noise as might be found in a commercial or industrial setting. It does illustrate the thoughtful design of the phone and attention paid to the target user profile.