Hong Kong (15 August 2009) – Nowadays, safety and security awareness is being emphasized in large corporations, state stability and national security. Naturally a classy Crisis Management Center is receiving more attention.

Crisis Management in this new century is all about technology integration, e.g. heat detection, intelligent robot, bomb detector, etc. In the entire process, the most important aspect is to monitor and command. Since the wars in the early years, who has the ability to communicate faster will win the battle. Therefore, it is crucial to have clear communication. A monitoring control center is obviously playing a critical role in crisis management. Video Conferencing is thus indispensable to deliver messages to multi-points instantly.

Video Conference and Crisis Management Center in the U.S.

The using of video conferencing in crisis management centers is widely adopted in the U.S., e.g. Department of Defense and National Aeronautics and Space Administration. The integration of Video Conferencing with large displays or video has become the standard of a sophisticated crisis management center. Various surveillance video signals plus immediate multi-point video conferencing screens are displayer on a large screen at the same time, enabling decision being made at the right time. The spread of recent threat attack, SARS and influenza disease quickly paralyze a city and video conferencing is the main tool to help mobilize human contact and exchange information locally within a city and internationally.

Exchange of Information Without Barrier

Different organizations will address to crisis management differently and will focus on different aspects. The private sector focuses morechaos on ensuring first grade services to customers; the public services more on avoiding chaos, while the government is more on national security. The motive of a crisis management center may differ, but there are two things in common, firstly a contingency plan and secondly exchange of information without barrier.